We are committed to protecting your privacy, and do not rent, share, sell, or trade any of your personal information to outside parties for promotional purposes. We are GDPR and CAN-SPAM compliant, and this Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe, or make a purchase from www.AppreciativeLiving.net, www.Appreciative Living.com, or www.AnhedoniaSupport.com.
COOKIES & PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
ORDER INFORMATION
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone numbers. We also collect data necessary to process your payment such as the payment instrument number (such as credit card) and the security code associated with it. All payment data is stored by Authorize.net, our payment processor, and you can review how credit card processing works here: https://www.authorize.net/resources/howitworksdiagram/
If you subscribe to any of our lists we collect the information you provide which can include such things as name, email address, location, and marketing preferences. On membership sites we collect the password information you enter to access our sites.
We refer to all this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders or subscriptions placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you
– Screen our orders for potential risk or fraud
– When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We do not share, rent, sell, or trade your information with third parties for their promotional purposes.
We share your Personal Information only with third parties that help us provide services to you as described above. For example, we use Infusionsoft to power our online store and the application called Memberium for our membership site. We also use Google Analytics to help us understand how our customers use the Site, and you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
MARKETING & ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you based on the subscription preferences you identified.
You can opt out of targeted marketing and all emails at any time by clicking the unsubscribe link at the bottom of every email, or by contacting us through the contact information provided.
YOUR RIGHTS
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below and we will respond in a timely manner.
If you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use (https://appreciativeliving.com/terms-of-use/) and/or comply with legal requirements.
Additionally, if you are a resident in the European economic area, please note that your information will be transferred outside of Europe to the United States.
DATA RETENTION
When you place an order or subscribe through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18. By using the site you represent that you are least 18 or that you are the parent or guardian of such a minor and consent to the minor’s use of the site. If you become aware of any data we have collected from children under the age of 18, please contact us immediately below.
POLICY CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Admin@AppreciativeLiving.com or by mail at: Appreciative Living, 1636 Oakhurst Drive, Mount Pleasant, SC, 29466, United States.